CSA PAYMENT & REFUND POLICY

PAYMENTS: WE USE AN WEB-BASED SOFTWARE PROGRAM CALLED FARMIGO TO HELP MANAGE THE FINANCIAL INTERACTIONS BETWEEN OUR CUSTOMERS AND OUR FARM. WITH IT, SOUTH COAST FARMS CSA SUBSCRIBERS HAVE ONLINE ACCESS TO THEIR OWN ACCOUNTS, WITH THE EXCEPTIONS OF CHANGING EMAIL ADDRESSES OR REQUESTING VACATIONS. WE ACCEPT PAYMENT VIA CREDIT CARD.

ALL SALES ARE FINAL.

VACATIONS: IF YOU CAN’T PICK UP YOUR BOX ON A GIVEN WEEK, WHY NOT TELL A FRIEND TO PICK UP YOUR BOX WHILE YOU’RE GONE. IF THEY SIGN UP WITH US.  

 WE DONATE UNCLAIMED BASKETS TO NON PROFIT SHELTERS OF OUR CHOICE.

 IF YOU’RE GOING ON A VACATION, WE CAN MAKE ARRANGEMENTS.  WE NEED A FULL 7 DAYS NOTICE FOR VACATION CREDITS.                 EMAIL OR CALL US AND WE CAN WORK IT OUT.

 PLEASE OBSERVE THE PICK-UP TIMES CAREFULLY. DOORS MAY BE LOCKED OR HOSTS OUT DURING OTHER TIMES. WE DO NOT COORDINATE OR RECOMMEND AFTER HOURS PICKUPS.

DON’T TAKE A BOX IF ONE DOESN’T HAVE YOUR NAME ON IT. ALL BOXES ARE LABELLED; IF THERE ISN’T ONE THERE FOR YOU, THERE’S PROBABLY A REASON WHY. IF YOU HAVE SOMEONE PICKUP FOR YOU, DO NOT FORGET TO INFORM THEM OF THIS POLICY.